Returns & Exchanges Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions to return an item or receive an exchange and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable?

  • Items purchased in the last 30 days
  • Items delivered within 30 days
  • Unworn and undamaged items
  • Items that arrive to customer defective 
  • Items with all tags attached
  • Items with packaging intact

What items are non-refundable?

  • Items purchased over 30 days ago
  • Items delivered over 30 days go
  • Items marked as final sale
  • Items that have been visibly worn or damaged
  • Free gifts or promotional items 
  • Wild Alaska Seafood (frozen, canned)
  • Original shipping charges except in cases of shipping error
Powered by Returnly